November 23, 2011

Broken BlackBerry's - One Man's Trash is Another's Treasure

It happens more than we would like: the breaking of a cell phone. One simple accident-it falls into the toilet, it drops onto the cement sidewalk, your two year-old throws it against the wall-and there goes a few hundred dollar investment. While it no longer functions, it is not completely worthless. Because the parts of a smart phone are quite expensive, you can sell a broken BlackBerry and still get quite a surprisingly wad of cash for it. Many companies will buy these broken phones, compensating you quite handsomely, and refurbish them for resell.





Even though your phone may be broken, it is not completely worthless. The parts, such as the screen, lithium battery, or even the adaptors, may not have been damaged and are thus, worth at least something. Companies that buy used or broken Blackberry's can then have technicians refurbish them into fully functioning phones that they can sell to new customers at a lower, discounted price. If you have broken your phone, you will need to purchase a new phone. And if you are looking to buy another BlackBerry, it will be very costly. However, a great way to lower the cost of an expensive new smart phone is to sell your broken BlackBerry. In exchange for your damaged goods, you will get a good chunk of change that will recoup some of the money you spent on buying that new phone.


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Also, by selling your broken BlackBerry, you are providing these refurbishing companies the parts needed to make these refurbished phones. Brand new smart phones are often too expensive to purchase on top of the monthly data plan fees. Many people simply cannot afford these phones. However, those who may want to enjoy the benefits of a smart phone but may not have the funds to afford these pricey gadgets can opt to purchase a refurbished or used phone instead. Thus, by selling your used or broken BlackBerry, you are giving someone a chance to enjoy the perks of a BlackBerry by making it much more affordable. Plus, you are getting good money for it that you can use to replace your broken phone with!


Selling your broken BlackBerry will not only benefit you financially, it is an act for which Mother Nature will greatly appreciate you. The process by which many of the cell phones such as BlackBerry's are created are extremely detrimental to the environment; thus, by selling your broken BlackBerry for refurbishment rather than simply tossing it in the garbage is an environmentally friendly act. Not only do you get a check for something that is of no practical use to you anymore, but you are also being environmentally friendly while doing so.


Broken BlackBerry's - One Man's Trash is Another's Treasure

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November 20, 2011

A Safe Buying Guide For Second Hand Mobile Phones!

Its now a proven fact that cell phones are the 3rd most addictive item in modern life. People are actually going into therapy as a result of mobile phone addiction. You must have seen a teenager keep on texting nonstop for hours or adults walk for quite a stretch whilst stuck on their cell. Many car accidents are occurring as a result of drivers using their cells while driving. In the US alone, people use 850 billion minutes on cellular phones monthly. If you currently don't own a mobile phone because you can't afford a new one, second hand mobile phones are for you.

Price is mainly the reason why people opt for second hand mobile phones. This is because these phones can go for half the price of new ones or even lower. In electronic equipment, refurbished is a common word. Refurbished means that the phone had a technical issue that was fixed and the phone is available for resell. Another term is reconditioned, these are phones that were previously being used but were taken back for repairs before being resold. Reconditioning is like a makeover on the phone. Buying a used phone requires more attention and knowledge than when buying a new one.

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Second hand mobile phones can be pocket friendly if carefully picked out or they can drill holes in your pocket. There are scenarios where people have bought faulty used phones unknowingly and ended spending more money on repairs that they would have on a new phone. When buying a used phone, buy it from re-sellers that are ready to give you a guarantee on the phone. Inspect the phone thoroughly for any cracks or chipped areas for these could signal that the phone has hit the floor on several occasions. It is also advisable to seek assistance from cellular experts.

Theft is a major turn off on second hand mobile phones. Statistics show that over 2 million cell phones are stolen yearly. To avoid buying stolen phones, it's recommended to buy from accredited re-sellers and if buying directly from someone, ask for proof of ownership in form of purchase receipts or cell phone bills. Many governments have launched the Hand phone IMEI Tracing Systems (HITS), an online service that allows you to search the IMEI number of a phone against a database to check if it's reported stolen. Remember it's a criminal offense to retain or buy a stolen phone.

A Safe Buying Guide For Second Hand Mobile Phones!

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November 16, 2011

Battery Killers

Ever wonder what kills a cell phone battery? It would be easy if there was just one answer, but it is far more complex than that. The fact is that there are many different things that can kill your cell phone battery, and most of the time it's caused by the cell phone user. We all know cell phones are worthless when the battery is dead, so lets find out what cellular phone batteries hate.

Most of today's cell phones use Lithium Ion batteries. These batteries are awesome because they are light in weight and hold their charge better than the batteries of the past. Lithium Ion batteries, although long lasting, have some evil nemesis enemies much like superman's kryptonite. The first enemy is other metals. Other metals, when in contact with the Lithium Ion battery can disturb the ions within the battery and make the battery defective. Alot of reconditioned or refurbished batteries are often the product of the battery touching other metals. Even though refurbished batteries may be enticing to buy as a replacement, they are generally garbage. Refurbished batteries will hold a charge very well for only a short period of time before becoming defective again. The best remedy is to buy a replacement battery directly from the manufacturer of the phone or a cell phone accessory dealer.

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The second enemy is water. Although you and I need water to sustain our lives, water will indefinitely end the life of a cellular phone battery. Water disrupts the Ions and produces a battery that is defective, even if the rest of the phone looks fine. Dropping your phone is very common, and most of us drop our phone at least once a week. Although the phones are built to withstand occasional drops and look unharmed, the sudden jarring movement can also disrupt the battery attached to the phone. Be careful and try to eliminate accidental phone drops as much as possible. Extreme temperature conditions are also bad for your battery. We had a client that worked in a freezer for a company and he would tell us that he had to replace his cell phone battery every 3 months. Batteries naturally need a constant climate as much as possible to operate and function to their full potential. Extreme temperatures also encompasses leaving your phone on a hot stove or in the hot sun. This amount of high heat will cause the battery to overheat or melt.

Battery Killers

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November 12, 2011

How to Place a Cell Phone Warranty Claim

A one year cell phone warranty is included with every mobile phone you purchase new. If you purchased the cell phone used directly from the cell phone company or received it through warranty exchange or the insurance replacement program it has a 30-90 day warranty dependent on your cell phone company.

Your cell phone warranty covers manufacturer defect. So what exactly is considered 'manufacturer defect'? A phone that is less than 1 year old and was purchased new from the direct cell phone company i.e. ATT Wireless, T-Mobile or an Authorized Dealer or Retailer, that displays one or more of the following problems:

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* The speaker is not working or the microphone is not working (I can't hear the caller or the caller can't hear me)

* The phone will not charge because the charging port is loose from daily wear and tear and is not physically broken because you jammed your charger repeatedly into the charging slot 'upside down'

* The battery dies quickly (within 1 hour of a full charge) or constantly reads low battery no matter how long you have had it on the charger.

* The phone screen is faint or blank (usually you would notice this as soon as you open your new phone). Otherwise it is generally a result of water damage.

* The internal antenna is broken therefore even after you activated your phone it still receives no service even though you are in a service area

*Charger doesn't work, meaning there is no indicator.

* If you have a phone with a manufacturer defect and the problem occurs within the cell phone warranty period the cell phone company will replace the cell phone through the warranty program at no charge.

In order to start a warranty exchange request the first thing you will need to is contact customer care to get the process started.

How to Make A Warranty Exchange Request:

1. You call the company and tell them you are having a problem with your phone and believe that it is a cell phone warranty issue

2. The representative will walk you through a series of pre qualifying questions and manual phone tests.

3. If the problem is deemed a warranty issue they will transfer you to their warranty exchange department

4. The representative will repeat many of the questions from the initial customer care representative and walk you through a series of pre qualifying questions and manual phone tests.

5. They will have you read some numbers off the back of your phone or battery, as this is how they determine that (1) The equipment you are calling about is what is shown in their system (2) Your issue is under the cell phone warranty which can be determined by the number and letter sequence on your serial number

6. After determining that your phone qualifies under the warranty exchange program they will mail you a replacement phone first with a mailer (may or may not be pre-paid dependent on your carrier).

7. You will have about 5-7 days to get the defective cell phone back without having your bill charged for it (they will provide you with the actual time period before they ship out the device.

8. You will receive what they call a 'transceiver only' which is the phone with no battery.

9. If the carrier gets the device back and it is physically damaged or something is wrong with it other than what you stated, they will charge your bill a fee that is equivalent of buying a refurbished phone. Either way you always keep the device they sent you and they will always keep the device you sent them, repair it and often recycle back into their own warranty replacement or insurance pool dependent on the age of the device and the problem.

Note: The carrier direct (i.e. ATT Wireless, Verizon Wireless) handles warranty exchanges for phones and hardware.

The manufacturer (i.e. Motorola, Nokia, Plantronics) handles warranty exchanges for accessories, such as bluetooth headsets, wall chargers and batteries.

How to Place a Cell Phone Warranty Claim

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November 9, 2011

How to Place a Cell Phone Insurance Claim

Did you purchase cell phone insurance and are a little confused about the process for placing a claim? Were you told it's only /month and it covers 'everything'? :) Well it is a little bit more to it than that. What they never mention is that:

1. 'Everything' is relative to the cell phone company's brochure terms.

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2. In addition to the monthly fee, there is a deductible and the more expensive and popular your phone, the more that it might be in demand (just like a red car), the more the deductible is.

3. You have to place a claim and it takes on average a week to get your replacement phone.

4. The replacement phone will be refurbished.

5. It's going to be truly a nightmare to file the claim with the cell phone insurance company.

Is Your Phone Lost or Has It Been Stolen?
Call customer care and report the phone lost or stolen as soon as you recognize it even if you plan to buy another phone right away (because you can be credited for those calls made on that day, provided you call in). Otherwise, even if you didn't make the calls, it will difficult to argue the point later.

If you won't be able to immediately replace the phone, request a temporary restriction on the phone so that no calls can be made or received. Dependent on the cell phone company, they may be able to leave the voice mail number live, so that you can call and retrive your messages or change your greeting to notify callers that you are without your cell phone temporarily and you can provide an alternative number.

How Cell Phone Insurance Works

* Your Cell Phone Insurance is billed at a flat rate per month .95, .95 or .95 per phone and covers phones that are lost, stolen or damaged....BEYOND REPAIR aka cannot be fixed. If it can be fixed, you gotta pay to have it fixed.

* Insurance has to be requested for each cell phone on an account, so either you can request to activate insurance on the the entire account or just select phones.

* In addition to the monthly fee, if the phone is lost, stolen or damaged beyond repair, i.e. ran over by a car, got wet, (be advised as a few insurance companies won't cover water damage) you will need to pay a deductible on the claim. The minimum deductible can range from up to nearly 0.

How to place a cell phone insurance claim

1. Call customer care and tell them the problem with your phone. They will verify that the problem you have is covered by insurance and they will verify if you have insurance.

2. If you have insurance you will be transferred to an outside insurance company who processes the claims for the cell phone company (most times the wait is super duper long). NOTE: If your phone was lost or stolen you have to call your local non emergency police and place a report.

4. When placing an insurance claim, tell them THE TRUTH otherwise they have the right to DENY your claim regardless of whether you pay the monthly fee or not (read the fine print on your service contract) Also note that that some cell phone insurance company do not cover water damage.

5. Once the claim has been processed you can expect your replacement phone in the mail in about 5 business days. Customer care can't provide you a loaner and customer care can't replace the phone. A few of the smaller regional U.S. cell phone companies will let you pick up your refurbished phone in a local retail store.

6. You will be billed the cost of the deductible which could range from -150 dependent on the type of cell phone or PDA you have.

7. If the phone was lost or stolen and returned you need to call customer care and ask them for the best course of action. If you try to re activate the old (lost/stolen) phone with a new number on your account, customer care has the right to note your claim as fraudulent and bill your account the retail value of your replacement phone that was received by the insurance company. They can verify this information through your cell phone electronic serial number.

Keep in mind that you will never be able to receive an insurance replacement phone within 24 hours before you choose to pay for insurance. If you cannot be without your phone for a week, then skip the insurance because you will not end up using and the money is better spent towards buying a new phone.

There is usually only a certain number of times (usually 2) that you can place a claim in a year.

If you do not have cell phone insurance, you have a few options:

1. Buy a phone directly through the carrier. Be advised your contract will start over.

2. Buy a phone at your own risk through a 3rd party such as ebay, craiglist or through a private buyer.

3. Cancel your service, pay the early termination fee if applicable and don't replace the phone.

You can do as you wish. You are not obligated to buy a replacement if you do not want to. However, if you do choose to cancel your contract you must pay both the early termination fee and for usage up until the date the phone was lost or stolen.

How to Place a Cell Phone Insurance Claim

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November 7, 2011

Managing Defective Refurbished Phones

Buying refurbished phones are becoming more and more popular with people who have different tastes in owning cell phones. There are those that prefer to buy brand new cell phone units and there are those that like to buy used cell phones. The other sides of customers are those that buy refurbished phones.

Refurbished phones are not used phones. They are also not brand new phones. It only means that it is somewhere in between. Refurbished phones are cell phones that have been returned to the manufacturer because of some defect in the unit. Once these cell phones have been fixed, it is brought out in the market to be re-sold.

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When a refurbished phone is out in the market the second time around, the cost of the unit is no longer the same as it was before when it was still brand new. The price is way much lower now thus making it more affordable for people who are looking for value for money mobile phones.

It should not happen but there could be instances wherein a refurbished phone might not be in a good condition upon receiving it or after several days you might have experienced a sudden defect in the phone. When this happens, it can cause some frustration because you already have a mindset that you have a new phone already and you have informed everyone of your new phone.

This type of case has to be returned to the distributor or reseller. However, before you return the cell phone, make sure that you check out first the conditions of the reseller or distributor. You need to make sure that they have a policy on returning goods and the conditions that come with it. There is no strict policy on this. Different resellers have different policies. What one may be offering, it might not be applicable to the other.

Look at the fine print of the deal. A good reseller or distributor states the terms and policies clearly. There is no grey area so you will feel comfortable, and you are assured that an action plan is in place in case things will not work out fine with the unit that you just purchased. Again, the policies for these resellers or dealers are not one and the same. Make sure that you follow the agreement stated on their website.

Some resellers or dealers will require you to return the handset in a complete form just like the way when you received it. The accessories and the other items that came with it should be returned, and a return policy should be stated as well in the website. You either get a replacement of the unit, or you get free credits in addition to the actual cost of the unit. Money-back guarantees depend on the resellers and not all offer this type of deal.

Getting a defective unit is nothing to fear about as long as before making that online purchase, you have understood the terms and conditions of the online store. Everything else will turn out fine.

Managing Defective Refurbished Phones

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November 5, 2011

The Ultimate Bluetooth Mobile Phone Spy Tool for Parents

If you have a child, I'm sure that he has asked you for a cell phone. And not just any cell phone, oh no. That won't do. It has to have certain features. Among them, it has to have Bluetooth technology integrated.

You see, children don't think of mobile phones as communication tools like we do. They think of mobile phones as small, portable, entertainment centers. They use them to watch videos, listen to music, play games, etc.

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They also like to share all these videos, songs, and games with their friends. And Bluetooth allows them to do exactly that. When two children meet, they tend to compare what files they have and then proceed to exchange the files that they like. The easiness and speed of file sharing is exactly what makes Bluetooth so popular.

Someone noticed how much children liked their mobile phones and how they carried them around and decided to create a program that would track the mobile's location and post it on a website so that parents could always know where their children were. It became so popular that soon competitors started to come up with their own versions, which had some added features to make the programs more effective for monitoring children.

It has been a bit more than a year since that and now parents have so many brands to choose from. However, because it is their children's safety we are talking about, they don't want to buy just any program; they want the ultimate Bluetooth mobile phone spy program. Exactly what this ultimate Bluetooth mobile phone spy program is like changes from parent to parent, as they have different needs. Tracking a small child isn't the same than tracking a rebellious teenager.

In the end, there is no ultimate Bluetooth mobile phone spy program that applies to every situation. What would be the ultimate Bluetooth mobile phone spy program for you would not work as well for another. Therefore, it's important to know what the different programs offer and see how they adapt to their needs.

Lastly, while there isn't an ultimate Bluetooth mobile phone spy program, I would recommend to get one that has at least two features that I consider important for protecting your children: phone tracking and access to the content of text messages. The first one will allow you to know where your child is at all times. The second one will tell you what your child does.

The Ultimate Bluetooth Mobile Phone Spy Tool for Parents

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November 3, 2011

Will My Cell Phone Work on Planes Or Cruise Ships?

Will my cell phone work on an airplane cruising at 30,000 feet?

For well over a decade we have been told to turn off all cell phones and never turn them on or attempt to make a phone call while in flight. The reasons we have been told for this request often comes back that the signal will interfere with the computers on the plane and cause it to crash immediately, or that there is simply no signal up there, or even that if there was signal all the electronics on the plane would make the connection impossible.

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However, we now know that several people took it upon themselves to try their cellular phones to say goodbye to their loved ones when they realized they were not going to see them again on September 11th. There were dozens of phones making multiple calls all over the country and while the clarity of the calls are uncertain, many on the ground reported that they were able to stay on the phone for a long time and calls were not dropped from lost service. More food for thought on this concept: many airlines have telephones built into the seats. With the swipe of your credit card and about per minute you can use their phones! But how do you get a connection???

Will my cell phone work on a cruise ship?

A few years back we were all told that our mobile phones would not work while at sea on a cruise ship during our water-based vacation. Research lately shows that this is not always the case. There are now some companies that have global satellite connections that make it possible to connect calls from at sea. Before attempting to connect a call from on board the cruise ship, you may want to contact your service provider to inquire about per minute rates and ship to shore connection fees that may apply to calls made while on board. It is fairly common that most islands have decent reception. However in some cases you could be calling from outside of the country which could encounter more connection fees. Before you try to use your cell phone, stop by your local phone retail center and ask a representative about the specifics for International calling.

Will My Cell Phone Work on Planes Or Cruise Ships?

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November 1, 2011

Reverse Cell Phone Lookup - How to Find the Owner of a Mobile Phone Number

Sometimes the need for a cell phone lookup does arise, if you're getting weird unidentified calls, find unknown numbers on your phone bill or are receiving prank calls from someone's mobile phone. You would want to know who's at the root of it so you can take the appropriate action.

Mobile phone reverse lookup services provide you with a location, name address and related information of any given mobile phone owner. The Internet abounds with reverse mobile lookup services and some even claim to be free. This may work for listed landlines, sometimes, if the information the service has is still accurate.

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Others charge a small fee for access to their database, but in return you'll receive always updated information, which in many cases includes those of mobile phones and unlisted landlines. You actually get a whole people search program.

So why use a paid cell phone lookup service instead of one of the so called free services? The difference is in the accessibility and accuracy of the offered information. Free services use information from public records, however outdated that information may be. They also don't offer reverse cell phone lookup or unlisted landline lookup because of privacy laws.

So how do private services get access to this kind of data? They continually purchase and update their data from phone companies and a variety of private and public sources and offer this information for a fee to their customers.

How does a cell phone lookup work?

It's as simple as typing the number into the services web form, click "search" and seconds later you'll have the information you need.

The information you're able to access with a cell phone lookup service includes the number owner's name, their age, mobile service provider, address, former addresses, etc.

Through a reverse phone search service such as this you can look up listed and unlisted landlines and mobile phone numbers. Many also offer a detailed background check for the person you're looking for, including divorce and criminal records.

Reverse Cell Phone Lookup - How to Find the Owner of a Mobile Phone Number

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