If you live in a rural or mountainous area, often travel outside of the city limits, or perhaps just live where cell phone reception is inadequate, then there are several things you need to be aware of before purchasing your new or used cellular phone. Poor reception is one of the most frequent complaints made by those who live in the country or adjacent to a body of water, as the natural terrain or lack of cell towers affect reception quality. So before you purchase a refurbished cell phone and sign up with a carrier, here are a few things to keep in mind to make sure you get the most out of your service.
Steer Clear Of PCS Service Providers
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Most people don't know it but cell phone service providers have two different frequencies to work on. These are: 800 megahertz (mhz) and 1900 megahertz (mhz). The 800 mhz has double the power and range that the 1900 mhz frequency has. If you choose to stay in the city, you don't need to worry with this issue. However, the 1900 mhz service (or the PCS service) is less expensive for people who reside in the city, which means they may pay less for the provider they are currently with. If you need coverage away from the city, you'll need a service provider that will run on the 800 mhz frequency rather than the 1900 mhz.
Ask for Feedback
No one knows coverage better than the people who rely on their cell phones in your area every day. Talk to professionals in your area about their cellular service provider. Ask a handful of people who their service provider is. Ask about their experiences with coverage, customer service and reliability. Gather all of the information, and call the service provider that people seem to be the most happy with.
Questions are Your Friend
Once you have chosen a service provider, don't be afraid to ask the representative as many questions as needed to ensure you have chosen the right company. For example, if you purchased a refurbished Blackberry and plan on subscribing to the optional Blackberry services, ask the representative if they have coverage for that service. Just because you can use your Blackberry to make phone calls does not mean that all the services are covered. Ask them if there are any long-term subscribers in your area, or what model of cell phone they would recommend with excellent reception (usually those with the largest internal or external antennas).
The person can only be so helpful and it's often they may be unable to tell you that where you live will have excellent reception. After all, the kind of house you live in can affect your reception quality. The majority of cell phone providers will allow a 30-day trial period so you can use their services to determine if they fit your lifestyle. If you find you're unsatisfied with the phone's reception or the service performance, you can return the used cell phone and be released from any contract with no penalties. Some providers will even offer refunds for fees paid. Before signing on the dotted line, ask about this option. You don't want to get stuck in a contract with a phone you cannot even use when you need it.
Technology and coverage is improving every day. This means that there are a lot of options available to you. Do the research, ask the questions and follow up. Doing your homework could mean the difference between great coverage and dropped calls.
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